Package Protection

$4.90

Taxes and shipping calculated at checkout.

Lost or stolen packages covered

Whole order printed again and sent free

7 days to claim, from the delivered or last scan

Claims go to info@nitrodtf.com, order number first

Package gone missing? We print the order again.

Package Protection covers the trip after the package leaves us. It's added by default on the cart page; one click on its switch there removes it before checkout. If UPS loses the package on the way, or it vanishes after the delivered scan, the whole order gets reprinted and reshipped UPS Express, free. You never file a carrier claim. Exclusions are listed below.

Price

$4.90 on orders under $69
$9.90 on orders of $69 or more

Claiming

You have 7 days to claim: email info@nitrodtf.com and quote the order number. Count the 7 days from the delivered scan, or from the last scan if the package never turns up. Once we confirm, the reprint gets in line for the press and ships UPS Express.

Not covered

Damaged, defective or wrong transfers fall under our Refund Policy, protection or not. Delivery delays aren't covered, and neither is a package returned or lost because the address was incomplete or incorrect. Skip protection and the order is closed as fulfilled at the UPS delivered scan. The fee is non-refundable once the order ships: it's a service, not a product.

Stuck on timing?

Short answers here. Anything else: info@nitrodtf.com.

Shipping

Leg one is our press, up to 24 hours on business days; leg two is UPS Express, tracked, for 1–3 business days. $15.90 under $69, free from $69. No PO boxes. Shipping policy

Deadlines

Count back from the game, event or league date with the Deadline Guide, order early and attach a print-ready file. Unsure? Email us the date first.

Files

Files: 300 DPI, built at print size, background cleared; PNG, PDF, AI, PSD or EPS. No art desk: nobody redraws or recolors them. File Requirements has the preflight list.